Platform access
Where to find your login details
Evaluation login details are emailed immediately after payment, including Pro evaluations. Use the credentials for your platform. Support handles MT5 password changes, and those changes appear in the Trader Area.
By email
Evaluation login details are issued immediately after successful payment. Instant Funding login details are issued instantly. Check your registered inbox and spam folder.
Funded credential delivery is separate from buying an evaluation. Approved identity verification and a signed Funded Trader Agreement are required before any funded account can be traded. How do I activate my funded account?
In your Trader Area
- Log in at hub.traderscale.com.
- Open Accounts Overview.
- Select the correct trading account and check its login details.
MT5
Use the account number, exact Traderscale server and main trading password. The investor password is read-only and cannot place trades.
Password changes inside the MT5 app are disabled. Contact support if you need an MT5 password changed. A change made by support is reflected in the Trader Area.
Match-Trader
Sign in with the email address and password supplied in your account login email. Use your current Match-Trader password if it has changed. Contact support if you can view the account but cannot trade; the Dealing Team can check the login status.
MT5 login troubleshooting · How to log in to Match-Trader · How to reset your password